No refund! - Consumer Complaint for FoodPanda - Head Office

Hi, I ordered food using foodpanda worth php 1,599 on May 8, 21 for delivery. They canceled my orders immediately and said my delivery address was incorrect which is not. I chatted to rider and asking extra fee for delivery and we both agreed then suddenly, they cancelled my orders and the amount was charged to my credit card, I sent message/email to foodpanda customer service they said they cannot refund my money. I kept message them to resolved this issues, but same answer cannot refund those amount. Cancelled orders, No delivery, no refund! They stole our money. It’s fraud, pls help us this. Thanks!