About us

TrustBot is the business intelligence service to use for important buy decisions. We are a reliable and neutral platform where customers and business owners can share and respond to operations and product reviews. We provide verified complaints and expert resources to help you make the right choices when buying your goods and services. With these complaints or bad reviews, consumers have an opportunity to learn more about various companies, brands and industries. We have an established issue negotiation and resolution process where customers raise various discussions and share their experiences to win the attention of a business with the intent of getting their issue addressed.

For purposes of authentication and maintaining professionalism, business owners are allowed to create and verify their accounts through which they can publicly respond to dissatisfied consumers with an option of contacting them privately. The idea here is to link up businesses with consumers and enhance communication that will lead to smooth and effective engagements in between them.

Our Philosophy

Every company gets complaints from their consumers. However, some companies dont want to address their issues and assist their customers by resolving their concerns. Therefore, we have built this platform on this premise: to help companies communicate with their customers, listen and address their complaints. The ultimate goal is to turn the complainants into advocates for your brand.

Our Objectives

We have an objective of helping business organizations identify issues in their operations and products as raised by customers. Through the same avenue, companies can collect data and follow up on unresolved matters. We combine, summarize and analyze all the collected data to avail useful information in a way that is easily accessible, understandable and easy to interpret. The data collected is often shared with media sources for the purposes of bringing customer concerns into more light and enhance responses.

As a consumer, we make it easy for you to choose the best business outlet for your purchases. From the data collected and information sourced from these complaints, you can get a buyers guide to help you make quick and well-informed buying decisions. Through these customer reviews, we can easily pair customers with business organizations that address their needs.